Jude 2

How much success have you had with rebates?

I got burned several years ago by Bellsouth and dropped them like a hot potato. Recently we got 2 At&T wireless phones and their was a mail in rebate along with the purchase. i told the salesman that I got burned before and was cautious of such. he assured me there would be no problem. Well the rebate form was supposed to be sent 4-5 days after the phones and here it is 2 weeks later and still no rebate form. I guess I am going to have to get firm with these guys. I switched to At&T because my previous carrier had horrible customer service I sure hope these guys aint the same.

Welcome to the world of the DeathStar.


TW

When I got my new free AT & T phone the operator waiting on me gave me a 1888 number to call...I can give it to you if you need it...I just called it when my phone came in the mail....



By the way this is Vicky not Erika....oops...

pm it to me please

When we switched to AT&T we got our rebates (in the form of visa debate cards) within weeks. We've been with AT&T for about 5 years now and we're thinking about dropping them and going with Verizon.

You know that AT&T can get more bars in more places that I've never even heard of but they can't get a signal in Columbus, Ohio?

My hubby has had great success with rebates. Especially when he has bought computers/laptops etc. He does a lot of investigation on items before making purchases and always gets great deals. He's a keeper!

stevenson wrote:When we switched to AT&T we got our rebates (in the form of visa debate cards) within weeks.

Ditto. I received my AT & T rebate card about two weeks back from a recent phone purchase. It took about 4 - 6 weeks.

pa

pastorables wrote:
Ditto. I received my AT & T rebate card about two weeks back from a recent phone purchase. It took about 4 - 6 weeks.

pa

I have some problems using the Visa Gift Cards that the rebates are put on. I wish they would send a check or better yet have an instant rebate that is deducted from the selling price at the time of purchase.

I haven't had any problems with the rebates from AT&T. At first it was personal checks written to you. Now, it's the credit card thingy... LOL...

I recieved the form from the sales person when I bought the phone, filled it out and sent it with a copy of the receipt and bar code off the box. It has been a while since my last one I think. But things could have changed by now.

I got a rebate the last time I upgraded my phone with AT & T and had no problems at all. I got a Visa card & used the entire thing in 1 trip to Walmart! The only catch on mine was that they waited like 4 - 6 weeks to mail it out. Their explanation was that they wanted to make certain I kept the phone beyond the 30 day trial period.

I've gotten at least 2 or 3 of them with no problems. I usually upgrade my phone as soon as I'm eligible for a free upgrade (usually every 2 years or so?).

Most of the rebates include instructions for checking on it if you have not received it. You just have to make certain you can find those instructions if you have problems!

While not on purpose, I have found a patter from my last 2 AT&T orders.

The last two times I have ordered from AT&T. I have been told both times that the order shipment would come with a receipt/order. So, I delete the e-mail confirmation. Well; Both times the orders came with only the packing list. What to do? I just call Cingular - Then AT&T and complain, I was told the order would ship with a receipt and it never does. Both times they just applied my rebate amount to my current bill -- Much easier than fooling with mailing the rebate in.

Pastor Daryl

Just in case you need it:

http://consumerist.com/consumer/cellpho ... 283111.php

found this interesting as well..
http://blogs.eweek.com/on_the_mark/cont ... s_att.html