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Another computer question

Posted: January 23rd, 2009, 2:36 pm
by Susie Hamilton
When I try to open pdf files, I get a blank page with a box in the upper left hand corner with an X in it. What do I need to do to fix it? Thanks.

Posted: January 23rd, 2009, 3:17 pm
by Tim Elston
That sounds like the Adobe ActiveX control is not installed in your Web browser, or maybe there is a registry problem. I would try going to the Adobe site and reinstalling the free version of the Acrobat Reader and see if that fixes it. If you're feeling adventurous, you can go to "C:\windows\downloaded program files" and see if the "Adobe PDF Reader" shows up there. If it doesn't, that means the reader is not installed in your browser.

Thanks

Posted: January 23rd, 2009, 3:50 pm
by Susie Hamilton
I downloaded the Adobe PDF reader and it now works. I have had some problems with this computer lately and am slowly fixing the problems. Again, thanks.