Yet another computer problem

beckrl · Postby **beckrl** » February 4th, 2009, 3:38 am

For any reason the created cd's you maded don't seem to work. Then you maybe able to order them. http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
I'm taking it's an hp model. Good luck with the recovery.

Susie Hamilton · Postby **Susie Hamilton** » February 4th, 2009, 1:13 pm

I am thinking of trying the non-destrutive recovery first to see if I lose everything and if I do I have them backed up. What do you think, give a try?

beckrl · Postby **beckrl** » February 4th, 2009, 1:27 pm

Rahab wrote:I am thinking of trying the non-destrutive recovery first to see if I lose everything and if I do I have them backed up. What do you think, give a try?

Yes, I would do the non-destrutive first. This would give you the dll's you need to reinstall sp2.

Susie Hamilton · Postby **Susie Hamilton** » February 4th, 2009, 2:03 pm

OK, I am finishing backing up my pics and stuff tonight. I will do the non destruc in the morning when I have a fresh mind. Tomorrow is my day off so I will have plenty of time to download all the updates and stuff. Thanks again and I will let you know tomorrow after I get done.

Susie Hamilton · Postby **Susie Hamilton** » February 5th, 2009, 8:07 am

I just finished the non-destructive recovery. I am going to try to install the SP2 again and will let you know if that works now.

Susie Hamilton · Postby **Susie Hamilton** » February 5th, 2009, 11:05 am

Not completely fixed. Going to do the destructive recovery now.

Susie Hamilton · Postby **Susie Hamilton** » February 5th, 2009, 12:03 pm

Finished with destructive recovery. I wil now install the updates, then the anivirus before reloading my files to the computer.

beckrl · Postby **beckrl** » February 5th, 2009, 12:18 pm

Rahab wrote:Finished with destructive recovery. I wil now install the updates, then the anivirus before reloading my files to the computer.

Then all should be good. Great Job :wink:

Susie Hamilton · Postby **Susie Hamilton** » February 5th, 2009, 1:25 pm

Got 63 updates and SP2 successfully installed. Thank you so much. If anyone else has these problems they can refer to this thread for help. Thanks again.

Susie Hamilton · Postby **Susie Hamilton** » February 5th, 2009, 2:02 pm

I can't get the files reloaded to my computer. How do I do that?

beckrl · Postby **beckrl** » February 5th, 2009, 2:48 pm

Rahab wrote:I can't get the files reloaded to my computer. How do I do that?

What files? The backups " my pics and stuff " or programs
For pics and stuff copy and paste. for programs find the folder with setup or install it should be an .exe file.

Susie Hamilton · Postby **Susie Hamilton** » February 5th, 2009, 3:03 pm

The pics auto installed. The other programs did not. Don't know how to get them off the cd.

beckrl · Postby **beckrl** » February 5th, 2009, 3:17 pm

Rahab wrote:The pics auto installed. The other programs did not. Don't know how to get them off the cd.

You do not have to get them off the cd. For any program you want to install look within the program folder on the cd and find a icon that says setup.exe or install.exe or the icon with the name of program then double click.

Jude 2