Yet another computer problem

Susie Hamilton · Postby **Susie Hamilton** » January 29th, 2009, 2:34 pm

A few months ago I bought a 2nd computer, used, from a company that was downsizing. Their geek cleaned the memories and reset them to like new and downloaded all the updates. It runs great. I bought a wireless D-Link to get it online. I think I had it secure. A couple of months ago I began to have some minor problems with my main computer. I lost my printer software and SP2. I have tried to reinstall the printer software but it will not, it says it is missing a dll. I have been unable to get it to do disk cleanup. Last night I tried to install my Turbo Tax program but it said I needed SP2. So I tried to redownload SP2, but got a message saying the system was too unstable. I unhooked the wireless this evening since last night it said there were other users on it. I had lost the wireless program on it as well.

OK, I guess I need a program that can diagnose my system and tell me what I need to do other than completely crashing it and reinstalling everything. I am at my wits end trying to figure out what to do. I have tried all I know to try. Thanks. again.

MacUser · Postby **MacUser** » January 30th, 2009, 8:23 am

Beckr posted some good PC virus and spyware links a few weeks back.
See if you can do some searching and find all his links. It seemed to help those with the issues at the current time.

Hopefully he will see and repost!

beckrl · Postby **beckrl** » January 30th, 2009, 1:08 pm

Rahab

I would try a "system restore" to an earlier point.
http://www.Micro$oft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

Then if restored or not run an adware removal program.
http://www.lavasoft.com/products/ad_aware_free.php

Then to clean disk and much more I use CClearer.
http://www.ccleaner.com/

Post back to see if you are now stable to install SP2.
If you are unable to install these programs let me know.

EagerBeaver · Postby **EagerBeaver** » January 30th, 2009, 1:59 pm

Mods is it possible to remove the $ in Micro$oft because the word may be put in a helpful web link and obviously the $ obfuscates it.

Susie Hamilton · Postby **Susie Hamilton** » January 30th, 2009, 2:17 pm

I tried to do a system restore and it would not do it.

beckrl · Postby **beckrl** » January 30th, 2009, 2:28 pm

Then try the adware removal program.

To fix the windows dll error run the SFC
Here's how, open "my computer" left click "C drive" right click select Properties, tool, error checking select both entries, after scan restart.

Then
If you find that it will not install then download http://www.bleepingcomputer.com/combofix/how-to-use-combofix combofix. You do not have to install. Download to desktop and click to start.

Post back.

Susie Hamilton · Postby **Susie Hamilton** » January 30th, 2009, 3:13 pm

I have run Mcafee(its free with aol) disc cleanup, 31 mill bytes cleaned, downloaded lavasoft adware, only found cookies. I will do the dll error now. WIll let you know after that. Thanks.

Susie Hamilton · Postby **Susie Hamilton** » January 30th, 2009, 3:40 pm

I tried the my computer thing and it said Disk ck could not be performed because it needs exclusive access to some windows files. I restarted and got the same message. And also got a message from the icon on tray from lava adware to restart to finalize installation. I will do the bleeping computer thing a try tomorrow night. I am tired and do not want to try it unless I am alert. Thanks. I will let you know the results tomorrow evening. Thanks again.

beckrl · Postby **beckrl** » January 30th, 2009, 3:49 pm

Rahab wrote:I tried the my computer thing and it said Disk ck could not be performed because it needs exclusive access to some windows files. I restarted and got the same message. And also got a message from the icon on tray from lava adware to restart to finalize installation

A message will popup.

[[The disk check could not be performed because the disk check utility needs
exclusive access to some Windows files on the disk. These files can be
accessed only by restarting Windows. Do you want to schedule this disk check
to occur the next time you restart the computer?]]

Click YES.

Then reboot

Susie Hamilton · Postby **Susie Hamilton** » January 30th, 2009, 3:59 pm

It did and I rebooted and got the same message.

beckrl · Postby **beckrl** » January 30th, 2009, 4:11 pm

Do you have a windows install cd?
If so place in cdrom and boot to cd. When asked press "r" to use the recovery console. how to use:
http://support.Micro$oft.com/kb/307654

If need help in the command mode in the console type "help"
it will give you a list of commands. You need to "Chkdsk /p /r" it should start scanning: to exit type "exit"

It should look like this:

Just type in chkdsk /p/r

Susie Hamilton · Postby **Susie Hamilton** » January 31st, 2009, 1:34 pm

I don't have the install cd but I can make one from my computer, it is partitioned and I have a recovery cd creator on here. I will do that then get back to you.

free · Postby **free** » January 31st, 2009, 1:54 pm

Since none of that has worked have you tried anointing it with oil and praying a very fiery pentecostal prayer...You may want to scream, shake like a crazed witch doctor, run, march...If it still won't work I suggest wrapping it in a church flag for a few hours! Hope this helps!! :lol:

Susie Hamilton · Postby **Susie Hamilton** » January 31st, 2009, 2:37 pm

Yep, I thot seriously about "laying hands" on it as I looked towards the window. :roll:

Maybe tomorrow morning at church I will ask for prayer for it.

free · Postby **free** » January 31st, 2009, 2:59 pm

I've prayed for stranger things for folks! :shock:

Jude 2