Techie question Part II

Billy n NC · Postby **Billy n NC** » December 25th, 2010, 9:45 pm

Hello fellow techies.

I have a Dell Latitude D610 that has decided to, shall we say.. act out.

The Mouse pointer has a mind of its on.

It will all of a sudden stop working and floating diagonally up or down till it
goes off screen. If I try to take control its like tug a war. Leave it alone for a few min and you have control for a bit.

It has 1 gig of ram. and it is doing the same thing with fresh builds of Windows 2000 and XP PRO..

I have a wireless Logitech mouse plugged in. I tried a corded optical mouse and get the same thing.

This touch pad has the same response as the little joystick mouse control.

Is there a way to disable the onboard/builtin pointing devices.. its not in the bios setup that I can see.

As an added note have had a problem with it overheating but have purchased one of the cooling pads to resolve this. Several of the little rubber footies are missing.

beckrl · Postby **beckrl** » December 26th, 2010, 7:48 am

Billy n NC wrote:Hello fellow techies.

I have a Dell Latitude D610 that has decided to, shall we say.. act out.

The Mouse pointer has a mind of its on.

It will all of a sudden stop working and floating diagonally up or down till it
goes off screen. If I try to take control its like tug a war. Leave it alone for a few min and you have control for a bit.

It has 1 gig of ram. and it is doing the same thing with fresh builds of Windows 2000 and XP PRO..

I have a wireless Logitech mouse plugged in. I tried a corded optical mouse and get the same thing.

This touch pad has the same response as the little joystick mouse control.

Question do you have Speech Recognition? If so try to disable. Are just go into system config./startup and disable all, then reboot to add back and find out what app is casuing it.

Is there a way to disable the onboard/builtin pointing devices.. its not in the bios setup that I can see.

Go to mouse in control and hardware select and disable

Billy n NC · Postby **Billy n NC** » December 26th, 2010, 8:23 am

No speech recognition.

it is random. Mouse will work normal then go beserk.

I did a XP PRO Recover on it last nite. (bed at 5) During the install process on the screen where it takes aboug 37 min to finish step by step it started
doing the Slide down the screen...

beckrl · Postby **beckrl** » December 26th, 2010, 10:15 am

MS gives this to resolve; http://support.Micro$oft.com/kb/175400

"clear the Snap pointer to default button in dialog boxes check box"
Not sure if this is your case.

Billy n NC · Postby **Billy n NC** » December 27th, 2010, 12:44 am

beckrl wrote:MS gives this to resolve; http://support.Micro$oft.com/kb/175400

"clear the Snap pointer to default button in dialog boxes check box"
Not sure if this is your case.

Thanks Beckrl. I did this. have not seen the mouse slide since in about 3 or 4 hours.. LOL

now working on another issue. I believe it to be overheating.
I found a website on how to dismantle the laptop and clean out the fan . I may try that tomorrow..

When it is hot the computer is sluggish and trying ti watch a video on hulu etc is awful. I get audio find but the video is choppy like a poor slide show instead of video..

found this site out tonite.

http://ahwee.com/how-to-disassemble-laptop-dell-latitude-d610
do you know of any better..

I may shop for a replacemente fan or maybe a salvage D610 on ebay.

Billy n NC · Postby **Billy n NC** » December 27th, 2010, 10:37 am

WOW... It is absolutely Amazing.

I watched the video on how to take the laptop apart.

Absolutely Amazing what PLUGGING the cooling fan will Do.. LOL

Dont look at me I did not unplug the fan. This is the first time I opened the case up. But the little itty bitty plug was sitting beside the empty jack..

I took some compressed air and blew the fan out. Squirted some WD40 (which we got at Fathers Day this year). Plugged the fan and and it took a few seconds it started spinning. Closed it up and The computer has been on for about 45 min and no problems yet..

Mole_J · Postby **Mole_J** » December 27th, 2010, 10:59 am

My laptop was overheating the past few days. I used a vacuum to stink the dust out. Not sure if that is a good way or not really.

Now there is more air coming out of the fan part and seems to running cooler now.

beckrl · Postby **beckrl** » December 27th, 2010, 11:48 am

Billy n NC wrote:WOW... It is absolutely Amazing.

I watched the video on how to take the laptop apart.

Absolutely Amazing what PLUGGING the cooling fan will Do.. LOL

Dont look at me I did not unplug the fan. This is the first time I opened the case up. But the little itty bitty plug was sitting beside the empty jack..

I took some compressed air and blew the fan out. Squirted some WD40 (which we got at Fathers Day this year). Plugged the fan and and it took a few seconds it started spinning. Closed it up and The computer has been on for about 45 min and no problems yet..

Yeah, It's amazing what you find in some computers

I had a friend give me a computer to fix and said it just stopped working, After troubleshooting I found that 'someone' had place the heatsink on backwards.

Pastor Bill · Postby **Pastor Bill** » January 12th, 2011, 4:51 am

Billy is that one of ours? (sorry I haven't been on in awhile) let me know if it is, I'll have a talk to our techs that checked it. The Mouse may have been a software glitch (or I've seen them start doing that when they start going out and have to be replaced) but the fan is our mistake if it's one of ours.

Billy n NC · Postby **Billy n NC** » January 12th, 2011, 9:00 am

Pastor Bill wrote:Billy is that one of ours? (sorry I haven't been on in awhile) let me know if it is, I'll have a talk to our techs that checked it. The Mouse may have been a software glitch (or I've seen them start doing that when they start going out and have to be replaced) but the fan is our mistake if it's one of ours.

Yep Bill, it was one that I got during the summer. I gave it to my wife and it got on her nerves lol Shutting down locking up etc. I purchased one of those cooling pads for laptops and the teenagers used it okay.. complained some but dealt with it..

but when Ms Betty got laid off from Belks week after Thanksgiving I had to start selling the laptops. And the one that was acting up became mine.. LOL I guess that is what prompted me to say.. Well its not there imagination..

So that is when I started this post.. I found the unplugged fan and plugged it up. it spun up but was slow gave it some wd40 and it appeared to be operational.. But it still would act up after a while.

I went on Ebay and purchased a replacement fan. Got the fan in and installed it would not work. tore it apart and gave it wd40 and Nada..

contacted the Ebay seller about a refund and he gave me a big hint. Fan will not work (spin) while on battery only until it is very warm.. duhh all the work and testing was just on the battery.. I plugged in the AC adapter and the new fan worked great..

Have not had any more issues yet..

I see you guys posted half a dozen more of the 620 s this past week. but my operating slush fund is in the RED..

but on the good side now. I am not afraid to tear into a laptop now.. I can take a d610 down to mother board in about 5 mins...

so

Billy n NC · Postby **Billy n NC** » January 31st, 2011, 8:56 pm

The D610 fan problem appears to be gone. Knock on faux wood dresser..

Now D620 is shutting off unanounced.. The computer will run all day long with screen photo slide show..

My wife starts surfing and writing it is shutting off..

Is there a Toshiba utility that will tell me if its overheating etc b4 I go tearing it apart..

RamboPreacher · Postby **RamboPreacher** » February 1st, 2011, 3:20 am

Billy n NC wrote:The D610 fan problem appears to be gone. Knock on faux wood dresser..

Now D620 is shutting off unanounced.. The computer will run all day long with screen photo slide show..

My wife starts surfing and writing it is shutting off..

Is there a Toshiba utility that will tell me if its overheating etc b4 I go tearing it apart..

check the BIOS CMOS settings. ther emay be an overheat sensor selection. also, once pictures are cached, the hard drive may not be running, so a slideshow wouldn't use as much power and cause entropy/heat dissapation.

Pastor Bill · Postby **Pastor Bill** » February 1st, 2011, 4:59 am

I think you mean a Dell Utility, and yes there is it's called Dell Diag, and should be on the disks you got with the laptop, or installed so that you can boot into it from the BIOS

beckrl · Postby **beckrl** » February 1st, 2011, 1:57 pm

Hold the Fn-key as you press the power button; this will load Dell Diagnostics. But Here's what I use and it's free also it's a standalone that don't need to be install. It has an sensor that will tell you your hdd temp and if your motherboard has a sensor it will also give it's temp.

SIW (system info windows)
http://en.kioskea.net/download/download-54-siw

I would also check the battery and power adapter and I have also ran into bad ram that caused this issue. Check the memory with memtest. http://www.memtest.org/

Billy n NC · Postby **Billy n NC** » February 4th, 2011, 11:12 pm

Thanks Bill and Beck,

Ran all the diags test mem okay and everything else

Passed all test.

I am going to do a complete system Recovery with the Dell CD.

Here is what is happening.

Randomly. Screen goes Black. NO warning. Power button is solid on and fan is still running.

I have Hibernation turned off. In the standby mode the power on light blinks slowly.. but this the power light stays solid..

I have to press the Power Button for 3-4 seconds and light and fan shuts off. Press the power button and laptop comes back on going thru normal boot process. Another observation Windows does not give the error message that it is recovering from an abnormal shutdown either..

Recovery time..

Hey Bill shoot me a message with your phone number again. Got another subject to discuss..

Jude 2